Another Satisfied Customer

We love receiving positive customer comments. Its something we really strive for and its rewarding to see that it gets noticed. In case you haven’t read our commitment to customer service make sure to read this post. But recently we received a comment from Bill & LuAnne M. Here are some excerpts of the email they sent us regarding their recent Murphy Bed order. “I have attached some pictures of how the room worked out. We are very happy with how well everything fit into the small room. The room is now very usable as both an office and guest…

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How to Spot A Company That Cares: The Good and the Bad of Customer Service

One of the main indicators of quality in any company is the way that they treat their customers. When shopping for the right company to purchase your wall bed from it is important to recognize good and bad customer service. Buying a wall bed should be more than a purchase, but an investment in a piece of your home and the company you choose to work with should reflect positive values. With technology quickly becoming the primary means of business, most companies have a website representing their products and services. When browsing the websites of wall bed companies there are…

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Greg Adamsom’s In-house Pictures

Our commitment to the best customer service coupled with quality products sure is paying off. We just received pictures from Greg Adamsom who was kind enough to write us a letter, take some pictures of his order and send them in. So we wanted to take the time to share them with you. Here is his letter: "I am very pleased with the furniture I have received from Wallbed Factory and I’d like to compliment your company on doing a great job. Good furniture, like a good haircut, looks natural and fantastic. The beautiful wall bed, tower, corner desk, and…

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